Privacy Policy
FlyAssist respects your privacy. This Privacy Policy explains how we may collect, use, store, and protect information when you visit this website, submit a travel assistance form, click a call button, or contact our support number.
1. Information We May Collect
We may collect information that you voluntarily submit, including your name, phone number, email address, travel origin, destination, travel dates, number of travelers, preferred travel options, and any message you provide through our forms.
2. Automatically Collected Information
When you visit the website, certain technical data may be collected automatically, such as IP address, browser type, device type, pages visited, referral source, approximate location, and interaction data. This helps us improve website performance and user experience.
3. How We Use Your Information
We may use submitted information to respond to travel assistance requests, provide general booking-related help, connect visitors with phone support, improve our website, prevent misuse, monitor advertising performance, and maintain service quality.
4. Cookies and Similar Technologies
This website may use cookies, analytics tags, call tracking tools, and similar technologies to understand visitor activity, improve website functionality, and measure marketing campaigns. You can disable cookies through your browser settings.
5. Third-Party Services
We may use third-party providers for hosting, analytics, advertising, call tracking, form handling, or security. These providers may process limited technical or submitted information according to their own privacy policies.
6. Data Sharing
We do not sell personal information. We may share information only when necessary to provide requested assistance, comply with applicable law, prevent fraud, protect our rights, or operate website-related services.
7. Data Security
We use reasonable technical and organizational safeguards to protect submitted information. However, no website, server, or electronic transmission method can be guaranteed to be completely secure.
8. Data Retention
We keep submitted information only as long as reasonably necessary for assistance, business records, legal compliance, fraud prevention, or service improvement. Retention periods may vary depending on the type of information and purpose.
9. Your Choices
You may request correction, deletion, or limited use of your submitted information by contacting us. Some records may be retained where required for legal, security, or legitimate business purposes.
10. Children’s Privacy
This website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
11. External Links
This website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of external websites.
12. Policy Updates
We may update this Privacy Policy from time to time. The updated version will be posted on this page. Continued use of the website means you accept the updated policy.
13. Contact
For privacy questions or support, call +1 (833) 923-3963.